Our recommendations for generator power usage

Most items in your kitchen and throughout your home can be used on generator power, but we recommend using one at a time to limit the possibility of overloading your 12kw generator.

Do use one burner on your electric stove

Do use small kitchen appliances such as microwave and toaster

Do NOT use your washer and dryer

Do NOT use your electric oven

When is my generator supposed to exercise?

Every Tuesday @ 2pm for 6 seconds unless you have changed the settings

April 1 & October 1 OR March 1 & September 1 depending on your model

@ 2pm for 45 minutes

What do I do when the generator runs for a cumulative 100 hours?

• Check your oil (instructions below)

• Check your propane

Remember! Propane is not delivered automatically

What if my generator stops during a power outage or doesn’t exercise?

1. When was the last time you got fuel?

2. Have you reset the generator? Instructions below

3. Has it been exactly a year since we maintenanced? 

How do I know if my generator is good right now?

• All information is on the control board screen on generator

• Will say “fault” if one is present

• Reset your generator: 90% of the time this will fix the problem

How to Reset your Generator

1. Turn switch off on the back of the generator 

2. While sliding red safety up (safety is finicky) turn switch on

3. Access generator control board 

   • Located in a door on the side

4.  Turn breaker off and back on 

   • Located below control board 

5. Put the generator in auto mode

• Find 3 buttons on control board: auto button is the far right button.

• Button says “auto/manual”

Once reset: if you’ve lost power, the generator should start right up again OR if it failed to exercise, wait for the next one. If the issue persists, contact us.  

How to Remove Lid & Check Oil

You must remove lid to access dipstick

1. Locate and remove the 5 (5/16”) screws in lid: 2 on one side, 1 on each of the others

2. Lid lifts straight up and off

3. Repeat to replace lid

Type of oil: fully synthetic 5-30w

Max capacity: 1 quart of oil when empty: add cautiously

Printable PDF 12kw Infograph